Refund policy
📦 Returns & Refund Policy
At Learn Grow Play, your satisfaction is our priority. If you're not completely happy with your purchase, here’s our straightforward returns process:
1. Do We Accept Returns?
Yes! We accept returns within 30 days of delivery for most physical products.
2. What Can Be Returned?
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✅ Eligible: Unused items in original condition and packaging.
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❌ Not eligible: Digital downloads or personalized/customized items (unless defective).
3. How to Start a Return
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Email info@learn-grow-play.com with your order number and reason for return.
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You’ll get return authorization and instructions within 3 business days.
4. Return Shipping Costs
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Buyers cover return shipping, unless the return is due to our error or a defective item.
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We recommend a trackable shipping service for peace of mind.
5. Refund Timeline
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Once we receive and inspect your return (within 7 business days), we’ll issue your refund to the original payment method.
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Refunds typically appear within 3–5 additional business days.
6. Exchanges
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Prefer an exchange? Let us know when you email — we’re here to help.
7. Questions?
Reach out any time at info@learn-grow-play.com — we’re happy to assist.